Privacy Policy
Last updated: February 19, 2025
At FXS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Submit a broker review
- Contact us through our forms
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include your name, email address, phone number, and any other information you choose to provide.
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and interactions
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing and displaying your reviews
- Responding to your inquiries and support requests
- Sending newsletters and marketing communications (with your consent)
- Analyzing website usage and improving our services
- Detecting and preventing fraud and abuse
- Complying with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, email delivery, and customer support.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
3.3 Business Transfers
If FXS is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
3.4 With Your Consent
We may share your information with third parties when you have given us your consent to do so.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information.
- Restriction: You can request that we restrict the processing of your information.
- Portability: You can request a copy of your data in a machine-readable format.
- Objection: You can object to the processing of your information for certain purposes.
To exercise these rights, please contact us at privacy@fxs.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any website you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@fxs.com
- Address: FXS, 123 Financial District, New York, NY 10004, USA
12. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. FXS does not sell personal information.
13. GDPR Compliance
For users in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes consent, contract performance, legal obligations, and legitimate interests.